Rentokil Initial

Using gomo to create mobile-friendly training over 1,800 local service teams in 70 countries.

“People prefer courses authored in gomo over previous versions of those courses. We’ve seen an increase in completion rates since moving to gomo. Our courses can now be completed on mobiles and tablets, which is a huge win for us. It looks great on every device.”

Alejandro del Mazo Alonso, Rentokil Initials U+ Content Developer.

The challenge

Rentokil Initial needed to create engaging digital training content for 30,000 employees worldwide, with different language requirements. Content needed to be mobile-friendly for a workforce that’s always on the go.

The solution

  • Using the gomo authoring tool, Rentokil Initial created over 55 hours of online training courses globally using gomo.
  • Rentokil Initial transformed courses include compliance and product knowledge into fully responsive learning available on multiple device types (desktop, laptop, tablet or smartphone).
  • They trained employees and customers in 22 languages through gomo’s translation capabilities, including non-Roman and languages not always written left-to-right.
  • New content reached more learners quickly – global induction course taken by almost 12,000 colleagues in two months.